Our Policies

ONLINE RETURNS

  • Returns are accepted for store credit (gift card)
    ONLY.
  • All returns must be back to our store within 15 days of the delivery date.
  • Returned items MUST remain unwashed and unworn, with original tags attached.
  • Items MUST be returned with a packing slip inside. We MUST have the Order #.
  • If packing slip is lost a note MUST be placed inside stating Name, Order #, & Address.
  • When your return is received a store credit will be sent to you via email or mobile number.
    (Depending on which you provided at checkout.)
  • After you receive your store credit you can purchase the size you need or purchase a different item.
  • -Original shipping fees are
    NONREFUNDABLE and the customer is responsible for the shipping and handling costs of the returned items).
  • RETURN ADRESS 621 STANTON RD JOHNSON CITY, TX 78636

SHIPPING ONLINE ORDERS

  • All items ordered will be shipped within 2-4 business days.
  • We are a one woman show sometimes two!
    We do our best to get orders out ASAP.
  • If you have questions email us @goodhavenco@gmail.com

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