Our Policies
ONLINE RETURNS
- Returns are accepted for store credit (gift card)
ONLY. - All returns must be back to our store within 15 days of the delivery date.
- Returned items MUST remain unwashed and unworn, with original tags attached.
- Items MUST be returned with a packing slip inside. We MUST have the Order #.
- If packing slip is lost a note MUST be placed inside stating Name, Order #, & Address.
- When your return is received a store credit will be sent to you via email or mobile number.
(Depending on which you provided at checkout.) - After you receive your store credit you can purchase the size you need or purchase a different item.
- -Original shipping fees are
NONREFUNDABLE and the customer is responsible for the shipping and handling costs of the returned items). - RETURN ADRESS 621 STANTON RD JOHNSON CITY, TX 78636
SHIPPING ONLINE ORDERS
- All items ordered will be shipped within 2-4 business days.
- We are a one woman show sometimes two!
We do our best to get orders out ASAP. - If you have questions email us @goodhavenco@gmail.com